Category Archives: Services

Qualities of a Good Food and Beverage Service Staff

food and beverages

An amazing meal experience always starts with the service staff. If you are an owner of a hotel or restaurant, having competent service staff dealing with taking orders, serving food and drinks, and clearing tables are very important. Customers prefer their meals to be well plated and served by competent staff.
There are a lot of must-have attributes for food and beverage service staff. They have to display high-level of professionalism, and this is not only in restaurants but also when called to serve in events. You can contact this professional firm if you are Looking to hire a reliable service staff in Toronto for a three day food and wine event.

Here are some of the top qualities of a good food and beverage service staff:

Knowledgeable about the Foods and Drinks on the Menu

menuThis is perhaps one of the most important attributes a food and beverage service staff must-have. They must be completely well-versed with the items listed on the menu so that they can be in a position not only to advise but also offer other suggestions to customers.

Being well informed about every item on the menu is not enough, they should also know how to serve them correctly, the complete make-up of a meal, various plating styles, and the right temperature drinks should be served on. A customer is always impressed when served by people who know what they are doing.

Excellent Personality

Hot-tempered individuals cannot make good food and beverage service staff. For you to succeed in this industry, your team should be friendly, courteous, and with good humor. They should be individuals who can well express themselves to customers because sometimes a customer may want an explanation of what a certain listed in the menu dish entails.

Good Attitude towards Customers

good personalityEvery business needs customers for its survival; that is why they should be treated with the utmost respect. No matter how difficult a customer seems, service staff should strive to meet their needs and expectations in the best way possible. Just because a customer seems difficult does not imply that it is their nature. It may be as a result of feeling uncertain about how they should approach things. Make them feel at home. If a customer raises a complaint, make sure it is handled in a manner that satisfies the customer.

Professional Dressing and Hygienic

The impression your service staff makes will determine if customers will visit your hotel or restaurant again or whether you will be hired to do catering services again. The way your service staff look will convince your customers that you uphold the highest hygiene standards, even in the kitchen. All staff should be neatly dressed in a uniform and clean. They should not wear perfumes too strong to the extent that the smell affects the customers.…

How To Choose Air Conditioning Repair Experts

room

Air conditioning is a system or technology that provides cool air by circulating warm air through a refrigeration compartment in an enclosed space to maintain a cool atmosphere. The conditioned air is the distributed into the room by use of a fan. The system is essential in providing the desired humidity and ventilation in homes, hospitals and commercial buildings. AC is a crucial requirement in tropical regions where the temperatures are always high throughout the year. It makes buildings habitable during summer seasons. AC is also important in computer rooms as they help in preventing overheating of CPUSs which can damage computers. It is important to have a working AC in every computer room.

How to choose air conditioning repair experts

Customer service

Repair ExpertsRead the reviews of other customers to determine the reliability of the air conditioning companies. How well do they fix the problems? Did the serviced AC function well after the repair is done? Previous reviews help in determining the level of professionalism and quality of service. Are there any positive referrals from satisfied customers? Are they approachable? Do they pay attention and take the time to listen?

Good air conditioning repair experts should be well groomed, enthusiastic and apt. Able to explain to the customer about the fault. Are the contacts provided on their websites functional? Be vigilant to check on the spare parts to ensure that any broken units are not replaced with poor quality parts. Do the experts have a proven record of integrity such that they can be trusted to access a premise without having to worry about the safety of the inhabitants and the property therein?

Time management

The telephone should be picked after not more than three rings. How long do they take to visit the site after the call has been made? Can they give a precise time frame on when the repair will be completed? Do they keep time? Are they available? It is advisable to choose an expert who can avail themselves on a twenty-four seven days basis. One can never predict when an air conditioning unit will break down. Do they have enough staff to carry out the repair within the shortest time possible?

Knowledge and experience

man fixing Air conditioner They should be able to quickly discern the fault and fix it. Are they able to determine if there are any parts that need replacement and inform the client about it? High level of staff turnover is an indicator that a company has poor human resource policies and that it is unable to retain good performers and therefore it can rarely provide quality service. How long has the company been in operation? A newly established company may lack the required expertise to handle the repairs sufficiently. The staff may also be new in that locality and therefore lack knowledge on how to quickly reach the premises. This will result in unnecessary delays and may cause a lot of inconveniences.

Budget

Visit different company websites to compare the rates charged for their services. Choose the rates that are pocket-friendly without compromising on quality. Are there any discounts on future repairs? A good company will give a discount on any future repairs to maintain a good relationship with customers.…